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Trainer Tip: Sometimes we need to empathize with a person before he can hear our anger. Consider that all anger is an expression of an unmet need. If we focus on the need, rather than the actions, we are more likely to connect compassionately with other people. Be aware of opportunities to empathize with someone’s anger today.

Trainer Tip: What does integrity mean to you? Each person has a different definition. For me, integrity means that I live in harmony with my values.

We can create processes that encourage resources (particularly money) to flow to where they are most needed. Engaging in "money piles" is one new way that can refocus conversations on real, practical problems to solve -- rather than ideological or abstract discussions about who "earned", "deserved", worked "harder", or merits more. It can tilt conversations based on transaction and obligation towards care and relationship. Read on for three examples that further illustrate how this new way of operating may even bring us closer to the type of world we all want to live in.

When you have intrusive thoughts about yourself and feel ‘crummy,’ Ike recommends using the Chooser / Educator map as a guide to lead you out of the primitive part of your brain and back to your prefrontal cortex. Both the Chooser and the Educator want to contribute to your well being, but in different ways. This map facilitates having a positive conversation with them.

Mary Mackenzie, renowned CNVC Certified Trainer, shares her understanding and experience of empathy.

Someone may give more weight to your ideas, decisions, and directives based on your experience and what you've learned. This could influence them to project their ideals, fears, hopes, and more onto you. In this case, you can help transform this and contribute to their connection to their own agency, authenticity, and self-trust -- while supporting their ability to learn from what you have to offer.

Repairing betrayal may include rebuilding self trust, getting support, empathy on both sides over time, and new agreements. Even though your (in)actions don't "cause" someone's behavior, acknowledging any part you played in creating conditions for the behaviors to arise, can support repair. Trust builds slowly as new skills, ways of relating and experiences that reflect honesty, self responsibility, and respect are consistent over time.

Yoram Mosenzon shares an exercise and demo to explore the process of identifying observations and using judgements (jackals) to find the needs.

Enjoy Dian Killian's overview of the 4-step NVC model and its application to the workplace.

Trainer Tip: Mary reflects on the nature of happiness and its relationship to presence.