Join Jori and Jim Manske to explore, learn and practice the art of receiving the word "no," re-framing it from fear into fun.

Trainer Tip: The exchange of resources, that is, exchanging money for an item or service, is enhanced and better appreciated when we are connected to its personal value rather than its cost.

A big part of why receiving feedback is so challenging is because so few people around us know how to give feedback untainted with criticism, judgment, or our personal upset. But, if we wait for others to offer us usable, digestible, manageable feedback, we will not likely receive sufficient feedback for our growth and learning. Instead, we can grow in our capacity to fish the pearl that’s buried within. Here are three specific suggestions for how.

When you have intrusive thoughts about yourself and feel ‘crummy,’ Ike recommends using the Chooser / Educator map as a guide to lead you out of the primitive part of your brain and back to your prefrontal cortex. Both the Chooser and the Educator want to contribute to your well being, but in different ways. This map facilitates having a positive conversation with them.

Ask the Trainer: "I just started teaching in a public school and I'm not enjoying the violence that teachers express towards children and their colleagues. However, when I talk about NVC, most people listen but I feel they're either not understanding it or ..."

Here's a brief anecdote showing how one woman was able transform a situation, where a man was about to assault or rape her. She responded in a creative way that lead them both to see each others' humanity -- navigating them both to safety. As part of her ingenuity he ended up spending the night in her house, in another room.

Trainer Tip: There's one sure way to find hidden assumptions, stop and check it out!

Past hurt and pain can get triggered even when it doesn't have much to do with the present. When that happens we can gain perspective by self reflecting, engaging self empathy, grounding an "anchor", noticing the present-moment safety, naming needs and making requests.

In this brief audio segment, John Kinyon offers a guided tour of our inner maps of conflict, including interpersonal mediation, chooser/educator, enemy images and making amends maps.