In most business environments, purpose holds a higher priority than connection. Listen to Miki discuss the strategy of using minimum connection to remain true to the purpose at hand, and how the purpose of empathy may differ in the workplace.
Why is it so difficult to not take things personally? It's because everything reinforces the sense that whatever is being said is indeed about us – both from without and from within. However, we can get better at not taking things personally with a practice of shifting our focus by being open to multiple interpretations, understanding that our reaction is about our own need, and noticing how the other person’s words, no matter how they sound to us, are an expression of their needs. We can then be more present and available to navigate the situation.
Join Eric Bowers in transforming past relationship pain, coming alive in community and creating thriving relationships. This 12 session Telecourse recording brings together Eric's passions for Nonviolent Communication, Attachment Theory and Interpersonal Neurobiology.