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Is there someone you wish was more willing? Try guessing what obstacles they might be struggling with. And allow yourself to feel your grief. As you grapple with your own desire for someone to find their willingness, its essential to recognize that this is about you and your needs. You can also express your needs honestly, make requests for how to collaborate, and be responsive to what they want. Read on for more on this, plus four common ways someone’s willingness might be blocked.

Discover how the perennial strength of compassion and the living energy of needs can help you develop resilience in order to remain present with yourself and others amidst today's challenges.

When we ask something of a person and threaten negative repercussions if she doesn’t comply, we're making a demand. Demands limit the possible responses and reduce joyful participation. Instead, look to find mutually satisfying resolutions. And look for ways to change your demand into a request. Read on for more.

When we're faced with certain situations we tend to go into a fight, flight or freeze mode. While these can sometimes be helpful and even lifesaving, they can also be crippling when the situation may not be life-threatening. In this episode, we give you some tips on how to shift into a more intentional way of handling difficult situations.

Some arguments stay stuck because each person thinks it's about the content of the argument, rather than the needs each person is attempting to protect. When the needs get attached to the strategies a "no way out" scenario gets created. Instead, fully step into one another's worlds and connect to the feelings and needs behind the strategy each party is putting forth. Read on for six elements to creating empathic connection.

Some questions will take you deeper and deeper to universal human needs when you toggle between them. Questions like “What do I need?”, “If I had that, then what would I have?”, and “If I had that, what would that give me?”

Trainer Tip: Even when you hit deep emotional bottoms, instead of deciding whether something is good or bad, get clear on how you feel about it and what needs it will or will not meet. Let the Universe do the rest. Then take action to resolve any situations that are not enjoyable to you.

Trainer Tip: We may communicate indirectly when we worry about hurting someone’s feelings. Instead, commit to being direct with compassion, love, honesty, and respect to both yourself and others. They may not enjoy what you say, but at least they'll know where you're coming from. Being true to yourself, you can be true to your relationships. And it can build trust.

If you’d like to bring more joy and fun into your workplace, listen to this trainer dialogue for NVC tips and tools from some of the leading experts in the industry.