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Old emotional hurts and pains can easily erupt when you’re in the throes of conflict – even if you’re the mediator. Wouldn’t it be lovely if you could avoid all of that, and instead create more peace and happiness for yourself, your family, your co-workers and your community?

Trainer Tip: Usually if we are in anguish, it’s because we’re not in the present. Instead of worrying, look to see if there is an action you can take in the present moment that will help change the situation. If you're fretting about the past, see if there's anything you can do to rectify the situation. Then take action. Read on for examples.

When we're faced with certain situations we tend to go into a fight, flight or freeze mode. While these can sometimes be helpful and even lifesaving, they can also be crippling when the situation may not be life-threatening. In this episode, we give you some tips on how to shift into a more intentional way of handling difficult situations.

Trainer Tip: People’s choice of words may be difficult to hear. In fact, we may feel downright aggravated by them. Whether we enjoy these statements or not, we can begin to recognize that behind each statement is a desire to meet needs, either by saying please or thank you. In this way, we are more likely to feel compassion because we have connected to their humanness. Listen for the please or thank you in your conversations today.

Jim and Jori Manske share strategies for employing gratitude to create more joy in life, jettisoning the fear of asking for what you want, and welcoming feedback no matter how it is delivered.

Love keeps the thread of connection intact in times when all around us we see the human fabric becoming threadbare. When we dig deep with love into guessing what others care about that had given rise to their actions, it changes us. It brings us closer to understanding the incomprehensible -- and closer to vision, imagination, humility, curiosity, commonality, and loving action. Read on for more on applying this to people we deem "conspiracy theorists", and those who are on the other end of the political divide.