In a recent vacation in a Mexican village, I was surprised to find myself in the midst of a community in mourning. Two days before I came, a 21-year-old girl had died in a car accident. Everyone in the town knew her and was openly affected by her death.

The human needs that we all share are the foundation of the Nonviolent Communication (NVC) process because it is in connecting to needs that we find inner freedom, empowerment and compassion.

Trainer Tip: When I have conflict in my life with someone, especially recurring conflict, I like to find out what the conflict is showing me about myself.

Trainer Tip: When I am in resistance to what is happening in my life, when I'm having a very difficult time enjoying or just being with what is occurring, I like to offer up my gratitude.

These downloadable cards are graciously offered to help busy parents who want more time and less struggle.

Listen to Mary Mackenzie as she focuses on her opening premise for group participation, which lays the foundation for developing vibrant groups and then defines the facilitator’s role, which is often not known or incorrectly defined.

Join CNVC Certified Trainer Mary Mackenzie to learn a few of her tried-and-true simple Self-Empathy techniques, especially focused on the challenges of the holiday season.

Mary Mackenzie, an internationally renowned CNVC Certified Trainer, demonstrates two exercises that will help you learn fast “on the run” self-empathy techniques. The video includes practical techniques to guide you toward noticing your physical sensations, feelings and needs.

Does the thought of asking the following question stop you cold? "Would you tell me what you heard me say?" Mary Mackenzie, CNVC Certified Trainer known for her colloquial method of speaking and teaching NVC, offers a simpler method.