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There's a growing trend to elevate feelings and personal truths (aka MY truth) to the point of being unassailable "facts". If I feel unsafe, then it must be because of you. As valid as a person’s inner world is, we risk overlooking what's beyond our own views, such as larger forces around us that continue to underwrite exploitation, violence, “othering”, etc. Instead, describe specific words and actions that a camera would record.

Trainer Tip: The change you're looking for begins with a single step.

Anger matters because it can let you know that you perceive a threat to universal need for yourself or someone else. It can draw your attention to something so that you can take effective action. Anger becomes a hindrance when you amp it up with your thoughts about what should(n't) happen. Instead, notice any "should" thoughts, see anger as a signal, accept that it's okay to have it, and look for feelings and needs underneath it.

This sheet lists and describes 13 life serving strategies, such as: Time out, disengage, honesty check, and engaging in a working recovery plan. Read on for more.

If you’d like to bring more joy and fun into your workplace, listen to this trainer dialogue for NVC tips and tools from some of the leading experts in the industry.

Trainer Tip: The surest way to enjoy life is to do things that meet your needs. If you don’t enjoy a particular activity, consider the need you hope to meet by doing it. For instance, for each item you want to do consider the needs you're trying to meet. Connect to the joy of that need. Then for each ask: “How would I feel if I delayed finishing this item?”. Consider which items you want to continue, pause, or reprioritize. This can help increase life enjoyment.

With practice we can prevent reactivity from overtaking and harming: notice signs of reactivity, bring compassion to it, see reactivity as the misperception of threat and a distortion of what's happening, plus engage and pursue connection and the clarity to weaken reactive impulses. In taking responsibility like this overtime, you can live from your values and from care. And life can get easier for you and others around you.

Have you ever been in a meeting where the agenda is full and someone gets triggered? Did you get stuck in an empathy spiral and a never ending meeting? Roxy Manning shares the difference between healing empathy functional empathy.

Making decisions from overwhelm can be costly for you and others. Instead, to get distance name overwhelm as it comes. Apply self-compassion. Be suspicious of your impulse to withdraw. Find ways to meet your needs. Tell others about your overwhelm. This may allow more support, connection and trust-building. Plan what to do to meet your needs next time you're overwhelmed. Tweak your plan.