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In the third in a series on applying NVC to daily life, Shantigarbha follows directly on from Episode 2, showing us that listening isn't a passive activity, and offers five tips for how to improve our listening skills.

There are five aspects helpful to consider when creating conditions and atmosphere where you can be heard deeply and hear others deeply: context, self-connection, autonomy, security, and specific requests. Read on for more, and reflect on moments when you have been heard deeply and name everything that contributed to that experience.

Trainer Tip: Mary reflects on the nature of happiness and its relationship to presence.

The pandemic asks us to examine the way we have always done things. It asks to try something new and notice what happens. This is an opportunity to ask why you have done holidays in a certain way and what needs it met to do it that way. Perhaps it is an opportunity to experiment and see what new things might arise. Read on for questions to ask yourself that might help you process your triggers, "should's", feelings, needs and dilemmas.

Repairing betrayal may include rebuilding self trust, getting support, empathy on both sides over time, and new agreements. Even though your (in)actions don't "cause" someone's behavior, acknowledging any part you played in creating conditions for the behaviors to arise, can support repair. Trust builds slowly as new skills, ways of relating and experiences that reflect honesty, self responsibility, and respect are consistent over time.

Trainer Tip: Q: How do we get the love we want? A: Ask for it.

When conflict or criticism occurs, we can notice two layers of meaning to create connection: the content and the needs the speaker is holding. When we are able to recognize this --and ideally engage open-heartedly, with curiosity, make clear requests, imagining what they want, no matter how their expression was framed -- we have more opportunity to support the longevity of our relationships, and to decrease our loneliness when together.

Reacting is deciding what to do based on what someone else does. Responding is deciding what to do based on your own needs and values. When someone isn't responding the way you want, and you want to respond in a way that embodies your values, with warmth and patience, examine your reactions. Ask yourself how you can access compassion and action that contributes to the well-being of all.

The "inner jackal" is probably be better known as the "inner critic", that nagging voice of self-sabotage that undermines our confidence. It's a voice that won't go away in a hurry! So here are our four top tips for getting into positive communication with it.