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Trainer Tip: When we feel resentment toward others, we are harming our own emotional health. Surprisingly, when we own up to our part of an uncomfortable situation, we can release the pain and resentment. Such honesty can provide healing. Read on for a related anecdote of how this can play out.

Trainer Tip: Empathy is a process in which we acknowledge and understand others' experience without judging or bringing up our own life experience. It can defuse a violent situation and anger in seconds, plus provide a clarity that catapults someone to a deeper level of understanding. The process is simple; listen for their feelings and needs. It can be healing for them to be deeply understood.

Trainer Tip: When we express frustration without blaming others and by clarifying our own needs and requests, we diminish the possibility of hurt feelings and separation in our relationships. So next time you feel very agitated or angry, rather than implying the other person is wrong or at fault, try the following: own your feelings, make a specific request, and rather than implying they need to give up their needs focus on your needs.

Ask the Trainer: An NVC Academy member from Bosnia asks: "Is the NVC process truly effective in places where so much violence has occurred and people's pain is very deep?"

In this compelling interview with Liv Larsson, CNVC Certified Trainer from Sweden, the NVC concept of enemy images — how they develop, what they represent and how they affect our relationships with others and self — is explored.

Ask the Trainer: Is it a good idea to use NVC on persistent guilt, anger or depression without the aid of others?

CNVC Certified Trainer Miki Kashtan talks with radio show host Hollis Polk about strategies for communicating with family members whose political views oppose our own.

In this brief audio snippet, CNVC Certified Trainer and founder of the CNVC Parenting Project, Inbal Kashtan, offers a profound insight that can change how we see and relate to our children.

This holiday, shift your focus from what disappoints you to the true whisperings of your heart. Compassion is an inside-outside process. In this telecourse recording, you will experience four simple tools for savoring your own precious needs, allowing you to experience greater compassion and harmony this holiday.

CNVC Certified Trainer Miki Kashtan helps a man whose ex-spouse reacted strongly to his attempt at empathizing with her. Miki shows us how it’s possible to hide behind our empathic expression, creating less rather than more connection. She suggests instead that we be vulnerably authentic.