Reveal what's in your heart before asking a question to help build trust, especially if you're in an authority figure. Otherwise, your question may sound like a demand, blame, trap, intrusion or accusation, and it may elicit a defensive response. If you get a "question" like that, give them empathy. Read on for reflection questions to see how our revealing and our withholding impacts our relationships with others and with ourselves.
Use this worksheet to check to see if you’re making a request, rather than a demand. Clarify and connect your request to your needs. Check your motivations. Use a phrase, question, or empathy guess to connect to the person if they say “no”. See sample requests for actions, offers, and for deepening understanding.
Listen in as Mary deftly blows the role of facilitator wide open in this excerpt from her very popular 2021 course, Facilitate NVC Groups with Joy and Confidence. She also covers a variety of useful tips such as what to do if you feel lost or confused, how to trust your gut, and ideas around utilizing empathy for yourself!
