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Trainer Tip: In Compassionate Communication, we consider needs to be universal. That means that while we all have the same needs, such as for love, support, shelter, food, joy, caring, etc., we choose different ways to meet our needs.

Listen to Mary tackle one of the greatest challenges of facilitating an NVC group: How do you deal with hecklers and people you don't like? Mary offers insightful tips and helpful guidance.

Trainer Tip: Mary offers a perspective on how to know if our need for honesty is being met.

Trainer Tip: When someone is in pain and lashing out, might be a time when empathy is needed most. Empathizing in these moments can be very challenging. Mary offers a few words of ecouragement for these situations.

Trainer Tip: Most of us have been conditioned to withhold the expression of our feelings to some degree. Mary offers a tip to de-stigmatize our feelings and relax into our humanness.

Trainer Tip: Mary offers 3 foundational tips for making requests: positivity, specificity and doability.

Trainer Tip: Mary explains the NVC principle known as the "protective use of force."

Trainer Tip: Mary explains how Nonviolent Communication, a process that distinguishes needs from strategies is also itself, a strategy.

Trainer Tip: Clarifying our requests can make the difference between frustration and satisfaction, Mary shows you how.

Trainer Tip: Mary shares how staying present to our anger and finding the underlying feelings and needs can lead to deeper connection and more satisfying outcomes.

Trainer Tip: Anger is a prominent call to gain our attention. Mary explains why it's worth heeding that call.

Trainer Tip: Mary shares an experience about accepting responsibility for her actions and how that lead her to greater choice and freedom.

Trainer Tip: The needs we focus on meeting and the strategies we use to meet those needs change over time. Mary shares about the life-serving nature of change.

Trainer Tip: Mary explains why success isn't dependent upon another person's pain, by reaching for consensus instead of self-sacrifice.

Trainer Tip: Mary reflects on the nature of happiness and its relationship to presence.

Trainer Tip: It's up to us to get our own needs met. Mary offers some encouraging tips to do just that!

Trainer Tip: Mary expands on one of the basic principles of Nonviolent Communication: valuing everyone’s needs equally.

Trainer Tip: Q: How do we get the love we want? A: Ask for it.

Trainer Tip: Q: How do we get the love we want? A: Ask for it.