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  1. Listen to Mary Mackenzie as she focuses on her opening premise for group participation, which lays the foundation for developing vibrant groups and then defines the facilitator’s role, which is often not known or incorrectly defined.

  2. Dealing with Triggers

    Dealing with Triggers

    Mary Mackenzie

    Video · 5 minutes · 05/26/2014

    What do I do when I'm leading an NVC group and get emotionally triggered? Mary Mackenzie offers tips to respond with care and connection from her extensive experience leading NVC groups.

  3. What is self-empathy? Mary Mackenzie leads you on an exploration of self-empathy through an exercise that will show you how you can easily connect more deeply with your needs.

  4. Mary explains the value of expressing ourselves honestly. Watch as Mary uses the 4-step Nonviolent Communication process to express needs clearly, honestly and compassionately. She follows with concrete examples to help you anchor your learning process to deepen your authenticity and honest expression skills.

  5. Please join us as we take a deeper look into this mysterious word, “community.” In this Trainer Dialogue recording, we explore the living process of creating, uniting and nurturing NVC communities so that they transcend yet sustain and empower their members.

  6. In this enlightening Trainer Conversation, three veteran CNVC Certified Trainers discuss whether NVC can be learned without first learning Observations, Feelings, Needs, Requests (OFNR). The conversation naturally meanders as the trainers grapple with the question, eventually covering a wide-range of topics including the spirituality and true essence of NVC.

  7. The Three Stages of Transition

    The Three Stages of Transition

    Kathleen Macferran, Mary Mackenzie

    Video · 1 hour, 8 minutes · 12/01/2017

    Learn about the three stages of transition, and how staying connected to needs can help you remain oriented and grounded even through the most challenging transitions.

  8. Allow Yourself to Feel Your Emotions

    Allow Yourself to Feel Your Emotions

    Mary Mackenzie

    Video · 2 minutes · 12/5/2024

    Do your emotions ever feel overwhelming or out of control? You’re not alone. In this heartfelt video, Mary Mackenzie shares a simple yet transformative technique inspired by Nonviolent Communication (NVC) that helped her move past the fear of feeling too much.
  9. Self-Empathy "Wrap" Process

    Self-Empathy "Wrap" Process

    Mary Mackenzie

    Audio · 46 minutes · 7/29/2010

    In this inspiring audio, Mary takes to a more profound level the traditional NVC self-empathy process of identifying judgments, feelings and needs, by adding a "wrapping" component.

  10. Mary Mackenzie shares how Marshall Rosenberg's Four D's of Disconnection live in her. Join Mary and learn how you can reframe the 4 D's to enhance connection.

  11. Connection, Connection, Connection

    Connection, Connection, Connection

    Mary Mackenzie

    Trainer Tips · 2 - 3 minutes · 11/22/2020

    Trainer tip: Do you get into “right fights”? You know you’re in one when you’re arguing with somebody in order to be right or because you want to win. What needs do I hope to meet from winning or being right? Notice if you enter into a right fight today and shift your focus to your needs and connecting with the other person's needs.

  12. Self-Empathy

    Self-Empathy

    Healing from the Inside Out (6 Session Course)

    Mary Mackenzie

    Multi-session Course · 5 - 7 hours · 7/27/2019

    Ever wish you knew how you might experience more choice when you've been triggered, instead of being trapped in old habits and unmet needs? Wish you could REALLY heal old internal messages that tell you you're not good enough… not loveable… or not deserving? Join veteran CNVC Certified Trainer, Mary Mackenzie, for this 6-session course designed to deepen your ability to connect with self and heal your past through the process of Self-empathy.

  13. Taking a Leap

    Taking a Leap

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 7/29/2010

    Trainer Tip: "Sometimes we are dissatisfied in our primary relationship, yet the thought of making a change is scary, so we stay in it. Sometimes we think we're afraid to learn the truth, so we don't ask direct questions."

  14. Empathizing with Loved Ones

    Empathizing with Loved Ones

    Mary Mackenzie

    Video · 4-5 minutes · 06/20/2025

    Mary Mackenzie explains that empathizing with our closest loved ones can be difficult because they matter so deeply to us, past experiences might create emotional barriers, and we might fear losing ourselves in the process.
  15. Making Your Empathy Guesses More Natural

    Making Your Empathy Guesses More Natural

    Mary Mackenzie

    Video · 3 minutes · 09/25/2023

    Join Mary Mackenzie, Certified NVC trainer, as she offers ways to incorporate NVC empathy guesses, feelings and needs into everyday conversations. This approach is geared towards adding deeper connection to the natural flow of conversations. The technique has become known as Street Giraffe.

  16. Developing a Needs Consciousness

    Developing a Needs Consciousness

    Mary Mackenzie

    Video · 2 minutes · 03/20/2025

    Shifting to a needs-based perspective is one of the most powerful—and challenging—aspects of integrating Nonviolent Communication (NVC) into daily life. In this short video, Mary Mackenzie offers three simple, practical tips to help you cultivate needs consciousness and transform how you experience your world and relationships.
  17. Developing Your Tracking Skills (Part 2)

    Developing Your Tracking Skills (Part 2)

    Mary Mackenzie

    Video · 10 minutes · 06/30/2014

    Mary continues her discussion of tracking skills, focusing on tracking requests, agreements with the group and tracking time. Mary also examines how to monitor the purpose of the session, discerning if and when to shift the agreement about the purpose for meeting. Mary closes with some final helpful tips to hone your tracking skills.

  18. Taking Responsibility for Your Choices

    Taking Responsibility for Your Choices

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 5/10/2014

    Trainer Tip: Giving up on blame and taking responsibilty for our choices is immensely empowering. Mary offers a tip for growing in this direction.

  19. Trainer Tip: In Compassionate Communication, we consider needs to be universal. That means that while we all have the same needs, such as for love, support, shelter, food, joy, caring, etc., we choose different ways to meet our needs.

  20. Listen to Mary tackle one of the greatest challenges of facilitating an NVC group: How do you deal with hecklers and people you don't like? Mary offers insightful tips and helpful guidance.

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