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When Dian works with managers, they often ask how they can manage others more effectively. She almost always asks them: how are you managing yourself?

This question applies to all aspects of life, both at work and at home. How are you: 1) gaining clarity around your needs; 2) managing your internal reactions; and 3) clarifying your requests before you open your mouth (or judge) others? This is why self-empathy – which Dian calls “self-management,” now a buzzword in business – is central to the practice of Nonviolent Communication.

Yet self-empathy is not always easy, especially if events in your life stimulate old, “fossilized” needs. These “fossilized” needs are often precognitive and connected to trauma, and as a result, “live” in your muscle memory. In order to fully release this “stuck” energy, it is necessary to engage your felt-sense while learning to empathize with your body and deeply connect with your younger parts.

Dian calls this process Somatic Self-Empathy (SEE).

Have you ever noticed how being heard in a deep, empathic way is like magic?

When we're deeply heard, our whole bodies relax. We return to equilibrium, we can breathe again, and access renewed curiosity, empowerment and choice. We also get a fresh perspective and new insights: like a fog lifting, we see ideas and solutions that evaded us before. And with that restored vision, we're able to find new ways to engage with others that, just moments earlier, seemed impossible or a chore. 

You can become an empathy wizard—with anyone, in any situation, including the most challenging!

Join Dian Killian to explore key concepts and practices, including new ways of seeing and practicing NVC, and learn all this through direct experience, via exercises, pair work, and role play. 

Puzzling about needs and feelings? Check out this excerpt from Dian Killian's course, Embracing the Body: Somatic Self Empathy, where she leads participants through an exercise that demonstrates how our physical sensations connect us to our feelings and needs.

Listen in as Dian shares her tips and sense of urgency around bringing NVC skills to work: 1) How to use your imagination (visualization!) to help you connect with somatic responses and needs; and 2) Five built-in advantages to sharing NVC in the work place.

When we apply and practice NVC over a number of months in an organization, it can create group norms that make learning go deep faster. These new norms can impact people's interactions with others both inside and outside of work. From here, there's potential for people to start seeing value when they share these skills and experiences. This may create a ripple effect of interest in applying NVC across different domains in life.

Sitting with not knowing is an NVC skill because its the opposite of reactivity. In our haste to find relief from the discomfort of not knowing, we often become defensive, jump to conclusions, and blame and criticize others. Sitting with not knowing requires us to suspend our distrust, tolerate fear and uncertainty - creating space within us. NVC provides a way forward to enter into a space of wonder, possibility, and creativity.

Listen and learn how to:

• Talk about NVC in a way that has meaning and relevance for companies and organizations, showing a clear ROI (return on investment).
• Draw on different applications of NVC for the workplace: addressing change in management, management issues / styles, morale / teamwork, employee retention, etc.
• Create a value-based training proposal (with different service and product options) based on the needs of each specific client.
• Structure meetings with potential clients to move agreements forward.
• Custom design any materials, activities and languaging for each client.
• Develop your own marketing materials to increase your outreach and build your business of sharing NVC

Listen to CNVC Certified Trainer Dian Killian guide and ease you into a more natural expression of empathy. This is a three person exercise. Listen in and then give it a try!

See the 4 NVC steps reframed in everyday workplace language.

Here's a quick tip to improve your empathy skills with empathy guessing.

Empathy guessing when I was new to NVC seemed magical and mysterious. How could that other person have known that about me? And seen inside me — often in ways I'd missed myself. While empathy is both intuitive and an art, there is also a science to it. In this brief yet fascinating introduction to Dian's course, Empathy  Hacking, you'll learn a super-practical way to demystify empathy guessing by making use of the root meaning of words.

In life, relationships, and organizations, authenticity is the bedrock of effectiveness. It can give rise to effective dialogues, information flow, intimacy, accountability, decision making and follow through. NVC can give us more tools to live with rigor around our authenticity...

We can trick ourselves into keeping the status quo, feeling unworthy, and blocking access to critical awareness necessary that allows for new creative solutions to emerge -- when we think in terms of who has "earned" or “deserved” what.

Want to manage more effectively with more ease and joy and get your staff to make changes? The first, crucial step is to learn how to change your behavior to impact what's happening. For example, we can get the inner clarity we need to reframe questions we ask ourselves, recap, make clear requests, give concrete feedback, etc. This article expands on how self-management can increase influence...

Sitting with uncertainty can be very uncomfortable and evoke anxiety. Or it can be a practice that brings in the curiosity and inner spaciousness that allows for creative solutions to emerge, and that help us to relax our attachment to outcomes.  Here's a closer look...

Our "felt-sense" can provide crucial information about our experience and our lives. It can also help us integrate and retain information. This can also bring greater access to internal resources, choice, open heartedness, collaboration and creative solutions. From there, profound insight and transformation can follow. Here's how we can harness that...

The more we practice NVC by “rote” --going through OFNR (“Observations, Feelings, Needs, Requests”) on automatic-- the more likely our NVC practice would lead to disconnection.  The purpose of our NVC practice is to use this NVC "map" (OFNR) to support us in integrating the consciousness of the NVC (eg. operating with the intention to connect, collaborate, etc).  Once we let the map drop away, we can engage with the people in our lives in a more heartfelt way.  This article explains more about how we can use the map to remind us of our  heartfelt consciousness...

The impulse to say "I love you" is an opportunity to check-in both with our level of presence (eg. are we saying it by rote?) and also with what we really mean in that moment (eg. what are the needs and real purpose deep beneath the word "love"?).  This can invite us to explore a deeper, more heartfelt way of communicating and being...

Here's an inspiring story of one citizen (the author) who faced a police officer and judge in court to contest a transit ticket... and inspired structural changes in the way one aspect of New York City transit operates. She inspires change with her application of empathy for self and others, acknowledgement, connecting requests -- and an inspiring vision of understanding, shared reality and living in a city where people have some trust in one another's intentions.