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Trainer Tip: If we're deflecting an appreciation or letting it expand our ego, we're missing a chance to truly connect to what's important. A more satisfying way to receive appreciation is to connect to how we've contributed to another person’s life, rather than our own.

Trainer Tip: People struggle to come to agreement when they don’t feel heard. So as a mediator, facilitate the process by asking all parties to reflect the essence of what's important to other parties. This is critical. Once everyone is confident that their needs have been heard, you'll notice the energy in the room relaxing. Then you can brainstorm strategies that will value everyone’s needs, and are focused on what they want to happen.

Trainer Tip: Notice an opportunity today to use honesty as a means to connect with someone else. Consider what type of honesty might stimulate pain in others.

Trainer Tip: Today, identify the facts, without adding your ideas about why people behave in certain ways. Then consider connecting with the person about what was going on with them. You will find that the more you observe life without judgment and evaluation, the more open you will be to hearing and connecting with other people.

Trainer Tip: Commit to doing one thing right now that will bring you closer to meeting a need today. Do it today. Don’t put it off. This is your life.

Trainer Tip: When we try to make another person fit into a reality that we prefer in order to meet our own needs everyone suffers. Instead, bring your focus back to yourself. Notice which of your needs are met or unmet when you spend time with someone. Don’t judge them; just focus on your feelings and needs. Then, decide whether continuing the relationship will meet them.

Trainer Tip: Our inner critic judges ourselves and other people; and it is the most likely to get scared when we begin to make a change. It holds wisdom for us if we are willing to listen. When we acknowledge our inner critic and empathize with its need, we gain insights into ourselves and we clear the way for resolution.

Trainer Tip: To defuse anger and create space for resolution, hear the other person’s feelings and needs. If this practice is new to you, you're like to experience fear and resistance in trying it out. However, you'll be more likely to experience a powerful shift, and build your capacity, if you try it anyways.

Trainer Tip: Find your deepest need. Then notice when you do things, or have done things, that keep you from meeting your most important need. And then take conscious action that is in alignment with the need you want to meet.

Trainer Tip: To reduce defensiveness and hurt feelings when talking to your partner about your sexual needs that haven't been met, keep the conversation focused on your needs, not her lack of skill, and make a very specific request. From there, you can both explore any shared needs, blocks, or support needed to bring you both closer to your needs.