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  1. Trainer tip: People often presume why something happened before checking with the other person. Instead, if we were to name the facts of what happened through observation without adding in our own judgments or reasons why we think it happened, we can more easily open the possibility for deeper connection with the other person. Read on for more on making observations.

  2. Empathy Doesn’t Mean Agreement

    Empathy Doesn’t Mean Agreement

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 8/24/2020

    Trainer tip: Empathy is about being present to a person’s feelings and needs. It is acknowledging another’s experience, not necessarily agreeing with it. If you have a different opinion than another, empathize with her first. Then, state your feelings and needs with regard to the situation.

  3. Valuing Everyone’s Needs

    Valuing Everyone’s Needs

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 8/15/2020

    Trainer tip: If you are in a relationship (whether personal or work related) that you are not happy with, consider talking to the other person in an effort to connect about both your needs. Talking about it doesn’t guarantee that you will like the resolution, but not talking about it guarantees continued unhappiness. Read on for more.

  4. Liberating Ourselves from Our “Shoulds”

    Liberating Ourselves from Our “Shoulds”

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 5/2/2020

    Trainer tip: When you tell yourself that you have to do something, you're more likely to disconnect yourself from the needs you’re trying to meet, and also diminish the joy in your life. Instead, experiment with translating your “shoulds” and “have tos” into the need you are trying to meet.

  5. Enemy Images

    Enemy Images

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 4/23/2020

    Trainer tip: Judging others can affect our ability to communicate effectively with that person, or enjoy the relationship. Translating the static judgments (enemy images) we have of others into our own and others' feelings and needs can help us move into greater understanding, healing, and relief -- which can foster compassion and connection. Read on for more.

  6. Losing Our Judgments

    Losing Our Judgments

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 4/14/2020

    Trainer tip: Various life circumstances that can seem to be something that we don't want, and we may think of them as bad. And then later the situation may reveal that it's a circumstance that we do want, and we may think of it as good. Instead, of evaluating our day as good or bad we can acknowledge the feelings and needs that are present. Read on for a few anecdotes that illustrate this.

  7. Moralistic Judgments

    Moralistic Judgments

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 12/10/2020

    Trainer tip: When we express moralistic judgments we are implying that other people are wrong or bad because they don’t act in ways that are in harmony with our values. Judging the situation or people can create distance and hurt. Instead, we can express our needs and how we're affected, bringing greater connection and healing. Today, notice how often you judge, and how you feel when you judge.

  8. Stimulus vs. Cause

    Stimulus vs. Cause

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 6/22/2020

    Trainer tip: Notice how the exact same actions can stimulate different feelings depending on if your needs are met or unmet. So while what people say or do is the stimulus, the actual cause of our feelings comes from our met or unmet needs. Read on for more on this.

  9. Empathy, a Potent Healer

    Empathy, a Potent Healer

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 6/13/2020

    Trainer tip: Empathy, hearing feelings and needs behind someone’s words, can be incredibly healing -- and it can help us come to better understanding and resolution. Empathize with at least on person today. Read on for an example of applied empathy.

  10. Tragic Expressions of Unmet Needs

    Tragic Expressions of Unmet Needs

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 6/4/2020

    Trainer tip: The phrase “tragic expressions of unmet needs” is used to convey how often we do things that aren’t likely to meet our needs. It’s not bad, it’s tragic -- because it won’t help us meet our needs. Acknowledging this, we can then consider a different approach that's more likely to lead to satisfying results. Read on for three examples of where this may apply in your life.

  11. The Jackal as a Teacher

    The Jackal as a Teacher

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 5/26/2020

    Trainer tip: Why do NVC practitioners sometimes use the jackal as a metaphor in the NVC world? What can it teach us? Read on for more.

  12. Giraffe Consciousness

    Giraffe Consciousness

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 5/17/2020

    Trainer tip: Why do NVC practitioners sometimes use the giraffe as a metaphor for NVC consciousness? What can it help us understand about NVC consciousness? Read on for more.

  13. What is Nonviolent Communication?

    What is Nonviolent Communication?

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 10/26/2020

    Trainer tip: NVC focuses on shared human values and needs, and encourages the use of language that increases good will -- plus avoidance of language that contributes to resentment or lowered self-esteem. It emphasizes taking personal responsibility for choices and improving the quality of relationships as a primary goal. For today, focus on making observations without moralistic judgment in at least two of your interactions.

  14. Nonviolent Communication

    Nonviolent Communication

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 7/28/2020

    Trainer Tip: The Nonviolent Communication process strengthens our ability to remain human, even under trying conditions. It provides tools to promote peaceful living on a daily basis. Be aware today of the times that your behaviors or attitudes promote distrust and self-protection, rather than compassion and humanity.

  15. Setting Goals for the New Year

    Setting Goals for the New Year

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 1/10/2020

    Trainer Tip: What are your goals, hopes and dreams? For greater success it’s important to make your goals concrete, specific, and focused on what do you want (rather than what you don't want).

  16. Nothing but the Facts

    Nothing but the Facts

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 7/10/2020

    Trainer Tip: There's often a large gap between what we experience, and the story we make up about it. Noticing how our judgments and assumptions cloud our observations can be critical to creating a connection with others and maintaining a Nonviolent Communication consciousness.

  17. The Top Five Deal Breakers in Relationships

    The Top Five Deal Breakers in Relationships

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 3/15/2020

    Trainer Tip: When considering your "deal breakers" consider what you want from a relationship rather than how it will look. For instance, maybe my need for abundance can be met by someone who is independently wealthy, so he doesn’t have to “have a good job”. When you shift your focus from strategies to needs, you may be pleasantly surprised what the universe brings. Read on for more.

  18. Getting Our Need for Love Met

    Getting Our Need for Love Met

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 2/14/2020

    Trainer Tip: List specific things that would signify love to you. Based on who the other person is and who you are, how could your need for love be met? Being specific is important. General statements, such as “I just want you to love me” or “I would like you to be more attentive and listen to me more” won’t work. (S)he may already think (s)he is attentive. What would being attentive look like to you? And how will he know if (s)he’s been attentive enough?

  19. Using Anger to Serve Life

    Using Anger to Serve Life

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 2/29/2020

    Trainer Tip: Sometimes we need to empathize with a person before he can hear our anger. Consider that all anger is an expression of an unmet need. If we focus on the need, rather than the actions, we are more likely to connect compassionately with other people. Be aware of opportunities to empathize with someone’s anger today.

  20. Receiving Appreciation

    Receiving Appreciation

    Mary Mackenzie

    Trainer Tips · 1 - 2 minutes · 2/20/2020

    Trainer Tip: Acknowledge that the person’s life has been affected by your actions and enjoy the feeling of warmth you have when you contribute to a life. Try verbally acknowledging how you feel when you hear that you have enhanced her life.

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