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Listen to Miki make an important distinction between giving feedback, which is grounded in a desire to contribute to another, and our own need to be heard.

Creating a trusting connection and keeping the line of communication open are the primary prerequsites for giving feedback as a supervisor. Listen to Miki work with a course participant to ready herself for an upcoming feedback session.

Join Dian Killian as she reframes the 4 steps of NVC (observations, feelings, needs, requests) into everyday words you might hear at work.

Jim and Jori’s Zero Step helps you focus your attention on your intention to connect, and then affirms your intention to live in the present. Listen in as they demonstrate the process — and learn about the benefits of using and cultivating it!

Listen to Mary tackle one of the greatest challenges of facilitating an NVC group: How do you deal with hecklers and people you don't like? Mary offers insightful tips and helpful guidance.

Struggling to navigate needs between the vaccinated and unvaccinated during the COVID-19 pandemic? How can we disagree and still understand each other? Listen in as a participant engages with Miki about her struggle to choreograph people's divergent needs around vaccines, and enjoy Miki's tip for reflecting back understanding when we disagree!

Trainer Tip: Whether there is the potential of physical or emotional violence, listening deeply to the underlying needs of the people in conflict can be swift, direct, and healing. Look for opportunities to defuse conflicts by reflecting the feelings and needs of the other person.

If you’d like to bring more joy and fun into your workplace, listen to this trainer dialogue for NVC tips and tools from some of the leading experts in the industry.

Listen to Roxy Manning explore the barriers to speaking authentically as powerful voices for change, and practice these needed conversations about the ongoing violence in the streets of America.

Trainer Tip: NVC asks us to be aware of our needs and discomfort is evidence of an unment need. However focusing on ourselves when we're uncomfortable isn't always the best choice.