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NVC Resources on Conflict Resolution


Dialogue within Communities (4 Session Course)

Dialogue within Communities (4 Session Course)

Dialogue within Communities (4 Session Course)

with Miki Kashtan
Audio • 5 - 7 hours • 
Audio
5 - 7 hours
Dialogue is a life-changing, heart-opening experience. It’s collaboration instead of compromise. Join Miki Kashtan for a practical, step-by-step framework to help you understand how a community develops, how to maintain or repair a community, and how this unique process creatively supports you and each member of your community in getting things done.
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Greeting the Holidays with an Open, Joyful Heart

Greeting the Holidays with an Open, Joyful Heart

Greeting the Holidays with an Open, Joyful Heart

with Christine King, Faye Landey, Liv Larsson, Mary Mackenzie and Rita Herzog
Audio • 1 hour, 24 minutes • 
Audio
1 hour, 24 minutes
Please join us as we take a look at what disrupts our joy during the holidays… and discuss the delicious possibilities that abound when we declare our intention to "Greet the Holidays with an Open, Joyful Heart."
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The Power of Being Heard

The Power of Being Heard

The Power of Being Heard

with Mary Mackenzie
Trainer Tip • 1 - 2 minutes • 
Trainer Tip
1 - 2 minutes
Trainer Tip: To defuse anger and create space for resolution, hear the other person’s feelings and needs. If this practice is new to you, you're like to experience fear and resistance in trying it out. However, you'll be more likely to experience a powerful shift, and build your capacity, if you try it anyways.
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Commitment

Commitment

Commitment

with Mary Mackenzie
Trainer Tip • 1-2 minutes • 
Trainer Tip
1-2 minutes
Do you ever give up on disagreements, temporarily or permanently? Do you ever disengage from conflict because you’re certain the situation can't be resolved? Sometimes this applies. And consider how you may be giving up too soon, which decreases the possibility for resolution. This speaks to your level of commitment. How committed are you to valuing another’s needs and to finding resolution?
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Giraffe Fighting: Having Your Cake and Eating It Too (2 Session Course)

Giraffe Fighting: Having Your Cake and Eating It Too (2 Session Course)

Giraffe Fighting: Having Your Cake and Eating It Too (2 Session Course)

with Miki Kashtan
Audio • 2 hours, 35 minutes • 
Audio
2 hours, 35 minutes
Do you find yourself giving in with growing resentment? Do you avoid conflict and explode later without apparent reason? Miki Kashtan, a world-renowned CNVC Certified Trainer, invites you to listen to this two-session telecourse recording to re-imagine and fine tune your skills at dealing with disagreements and negotiations.
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When Hearing A “No”: Demanding Versus Persisting

When Hearing A “No”: Demanding Versus Persisting

When Hearing A “No”: Demanding Versus Persisting

with Mary Mackenzie
Trainer Tip • 2 - 3 minutes • 
Trainer Tip
2 - 3 minutes
Trainer Tip: When they say "no", acknowledge what people are saying "yes" to. From there, you persist towards a resolution that values both party's needs, without demand. Persisting is when we try to meet needs by continuing to connect with another. Demanding is when we insist someone do something, or else face negative repercussions. Showing care and willingness to work with people can help...
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Getting Beyond Our Judgments So We May Connect

Getting Beyond Our Judgments So We May Connect

Getting Beyond Our Judgments So We May Connect

with Mary Mackenzie
Trainer Tip • 1 - 2 minutes • 
Trainer Tip
1 - 2 minutes
Trainer Tip: Thinking someone is bad, wrong, or evil can make it more difficult to connect with them. If we focus on this kind of thinking, we stay in the problem or conflict. The minute we step out of judgement and listen for the needs underlying their actions, we begin working for the solution. Put your focus in the direction of the result you want. Read on for an example.
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Mediating with a Group

Mediating with a Group

Mediating with a Group

with Mary Mackenzie
Trainer Tip • 1 - 2 minutes • 
Trainer Tip
1 - 2 minutes
Trainer Tip: People struggle to come to agreement when they don’t feel heard. So as a mediator, facilitate the process by asking all parties to reflect the essence of what's important to other parties. This is critical. Once everyone is confident that their needs have been heard, you'll notice the energy in the room relaxing. Then you can brainstorm strategies that will value everyone’s needs,...
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Introduction to NVC Mediation: Conceptual Overview and Experiential Learning and Practice

Introduction to NVC Mediation: Conceptual Overview and Experiential Learning and Practice

Introduction to NVC Mediation: Conceptual Overview and Experiential Learning and Practice

with John Kinyon
Audio • 1 hour, 13 minutes • 
Audio
1 hour, 13 minutes
This Introduction to NVC Mediation provides a conceptual overview and experiential taste of the NVC mediation learning model developed by John Kinyon and Ike Lasater.
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