Browse the NVC Library

Trainer Tip: When we sympathize, we relate an aspect of someone’s story to ourselves. When we empathize, we reflect the feelings and needs of the other. Empathy helps people connect more deeply to their own and another’s pain, and helps resolve issues with clarity and ease. Notice when you're giving someone sympathy rather than empathy.

Awareness of how we're holding our own and others' needs is important to our development. In learning to value needs, we often go through three stages: passive, aggressive/obnoxious, and assertive/mutual. As we learn and grow, we may relate to the following differently: Whose feelings and needs are important, who is responsible for what, how our choices impact others, and consideration for ourselves and others.

Mismanaged emotional pain can compound and hurt ourselves and others. Four ways we can mismanage pain are: denial, blame, depression, and escape/numbing. This can result in hatred, resentment, discrimination, revenge, anger, and more problems. The fifth way we can deal with pain is to confront the pain acknowledging it and dealing with our unmet needs. This is a more direct path. Read on for more ideas for how to handle the pain.

How do you repair a relationship when you've already said things you regret, and want to reconnect with explaining or defending yourself? Listen as Miki Kashtan offers two valauble tips.

In Nonviolent Communication "power over" refers to the use of power to dominate or control others. It is a form of violence or force, whether physical, emotional, psychological or otherwise. This learning tool has six lists, each containing different types of power over strategies: physical, sexual, intimidation, economic, emotional, isolation.

Why is it so difficult to not take things personally? It's because everything reinforces the sense that whatever is being said is indeed about us – both from without and from within. However, we can get better at not taking things personally with a practice of shifting our focus by being open to multiple interpretations, understanding that our reaction is about our own need, and noticing how the other person’s words, no matter how they sound to us, are an expression of their needs. We can then be more present and available to navigate the situation.

With this exercise you'll choose an experience you had with someone where your needs were not met. You'll work with the related feelings, judgements, values, and feeling the fullness of the need even though it was not met, plus any sadness that may arise.

Effective and connected dialogue requires significant self-awareness, mindfulness, and skill. You can focus on any of these six areas that most often escape your awareness: anchoring and staying grounded; boundaries; thoughts and beliefs; stuckness or attachment; feelings and needs; and requests. Read on for a list of questions to help you focus on how to do that.