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Communicating with a client or patient with a mental health diagnosis can be tough. This guidebook introduces Nonviolent Communication, helping you develop more clear, compassionate, mutual satisfaction and potentially create conditions that heal those who look to you for help. With this guide learn to notice when your approach is likely to trigger defense and how to shift that to more authenticity, understanding and trust.
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Video

1 hour, 35 minutes

06/22/2019

Jim and Jori discuss the root of Nonviolent Communication, needs consciousness. Participate in guided processes to deepen your own needs consciousness.

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Trainer Tip

1 - 2 minutes

05/28/2022

Trainer Tip: When we have no hope of a conversation working out, our attitude towards the situation can contribute to our lack of success. Instead, start conversations that might be challenging with the intention of success. This can shift the energy immediately toward it. This doesn’t guarantee success, but can increase its chances.

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This resource is free for all to enjoy during May:

Sarah Peyton explains how your brain's left hemisphere excels at pattern making. NVC can help integrate both hemispheres, enabling you to use the left side's love of patterns for abstract thinking.

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Practice Exercise

1 - 2 minutes

12/29/2021

With these exercises you can practice identifying the reactions to conflict, such as fight, flight, freeze, the posture taken, what you see, hear, smell, touch taste and what needs are at play. They will also bring in curiosity about what next step may help. One of these exercises prompts you to journal some of these things this week.

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When someone doesn't want to talk some options include releasing your attachment to the strategy you want, asking about and affirming with empathy their reasons for not talking, looking for what support could be helpful to shift to more openness, letting go, and grieving. Read on for more on this, including possible reasons for why they might not want to engage on it.

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Trainer Tip: In Compassionate Communication, we consider needs to be universal. That means that while we all have the same needs, such as for love, support, shelter, food, joy, caring, etc., we choose different ways to meet our needs.

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Trainer Tip: Thinking someone is bad, wrong, or evil can make it more difficult to connect with them. If we focus on this kind of thinking, we stay in the problem or conflict. The minute we step out of judgement and listen for the needs underlying their actions, we begin working for the solution. Put your focus in the direction of the result you want. Read on for an example.

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Trainer Tip: Make a boring or "dead" conversation more interesting, meaningful and connecting. You can do this by connecting to the other person’s feelings, passions or desires. Read on for examples.

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Article

7 - 10 minutes

06/15/2017

Rachelle Lamb invites us to consider how our well being is impacted by what we choose to put at the center of our narrative regarding our needs.  And how that affects whether or not we get closer to truly serving life and compassion...

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